Job Description:
We are a highly aggressive and rapidly expanding company specializing in civil construction, waste management, and material recycling. With operational sites strategically located across the vibrant Lower Mainland and the picturesque Fraser Valley, we are at the forefront of spearheading numerous ongoing and upcoming infrastructure and pipeline projects. As a result of our increased involvement and proactive approach, we urgently need to fortify our team to meet the soaring demands of our diverse projects. If you revel in a high-octane, fast-paced, and dynamic work environment, we passionately invite you to connect with us!
Our proficient and dedicated team of technicians and administrators is eager to welcome the pivotal role of "Dump Truck Dispatcher".
We are in search of a truly exceptional individual who thrives in a collaborative setting, exudes passion for their work, and embraces challenges with optimism. Our team demands a consummate quick learner, a driven and resourceful self-starter, who brings exceptional organizational prowess and a keen eye for detail to the table.
Job Description:
- Answer emergency and non-emergency calls and document important information.
- Respond to any issues and follow up by coordinating with the appropriate departments or field units.
- Operate and manage a multi-line telephone console system.
- Respond to queries related to products and deliveries.
- Use the radio, phone or computer to direct crews and other field units to the appropriate sites.
- Prioritize and organize calls according to urgency.
- Supervise the route and status of field units to prioritize their daily schedule.
- Maintain and update call logs, call records and other important documentation.
- Update the dispatch sheet in a timely manner.
- Schedule and follow through with callers.
- Rapidly input information into a data entry system
Requirements:
- A high school diploma or equivalent qualification is required.
- A minimum of 2 years experience in a similar role.
- Knowledge of Industry standards (included but not limited to):
-
Ministry of Transportation guidelines
- Gravel Dumpsites
- Asphalt Pits
- Earthworks/Aggregates
- Mechanics of Trucks
- Strong knowledge of emergency processes and procedures.
- Excellent communication and interpersonal skills.
- Proficient in MS Office (Excel, Word, Outlook, PowerPoint, etc) and proven experience in data entry.
- Ability to work well under pressure / stay calm in stressful situations
- Incredible multitasking & planning abilities
- Ability to multitask & problem solve
- Fluent in English
- Great communication & customer service skills
Expected hours: 40 per week
Additional pay:
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Dispatching: 2 years (preferred)
Work Location: In person
Job Type(s): Permanent, Full-time
Salary / Pay Rate: $32–$35 an hour
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